Tag Archives: RIAs

Episode 65 – Envestnet’s Ingenious New Marketing Campaign with Mary Ellen Dugan



Mary Ellen Dugan is the Chief Marketing Officer at Envestnet, a financial service company that empowers advisors and financial service providers with innovative technology, solutions and intelligence to make financial wellness a reality for everyone.

Doug and Mary Ellen talked about Envestnet’s creative marketing campaign that meshes a beloved money-loving cartoon character with planning and investing in an informative way.

They also discussed:

  • Where the idea came from and how they got approval to run it
  • What is was like working with Paramount and Nickelodeon
  • This being a sequel or a stand alone for the next evolution of Envestnet
  • The current response to the campaign
  • The Intelligent Financial Life and what advisors and clients receive
  • How Envestnet thinking outside the box will attract others in the industry to do the same

Resources: Envestnet Intelligent FInancial Life 




Episode 64 – A Purposeful Approach to Client Management – With Rikin Patel



Rikin Patel is the Co-Founder of Kingswood US’s Family Office, who has been helping financial advisors surpass their business and personal goals while reaching their entrepreneurial dreams through comprehensive wealth management and business-building services.

In this episode, Rikin joined Doug to talk about his journey to becoming an advisor, his approach to client management and how he approaches integrating insurance in his clients’ accounts. 

They also discussed:

  • What influenced Rikin while growing up that led him to becoming a CPA
  • His revelation of wanting to help clients in a different way than other advisors
  • How he views accumulation and deaccumulation in a client’s lifecycle
  • Why insurance plays a significant role in his client management
  • His experience at firms along his career, deciding to join Kingswood, and why the family office is special
  • What Rikin is excited about at this point in his career

Resources: Kingswood US, Kingswood Family Office




Episode 63 – Preparing to Transfer Estates to the Next Generation– With Alyssa Rakovich



Alyssa Rakovich is the Director of Strategic Relationships for The Estate Registry, an online tool designed to notify creditors of the passing of a loved one or a client.

Doug and Alyssa sat down at the T3 Advisor Conference and discussed the process of preparing for relative wealth transfers and building relationships with those of the new generation. They also discussed:

  • How The Estate Registry helps advisors who want to pass down their business
  • The need for The Estate Registry
  • What their products NotifyNOW and InheritNOW do for advisors
  • How it prevents advisors from letting their clients pass without a will
  • What is up next for The Estate Registry

Resources: The Estate Registry


Episode 62 – The CMO Series – Drivers of Revenue: AJ Boury



AJ Boury is the Chief Marketing Officer at TIFIN, a financial service creating engaging wealth experiences to improve financial lives through AI and investment intelligence driven personalization for the advisor and self-directed investor, recognizing the uniqueness of each investor.

In this episode, AJ joined Doug to talk about what it means to be a CMO in the modern world of integration and startups. They also discussed:

  • How AJ set his sights on being a CMO and gained his valuable skillset
  • What the marketing departments were like at his previous companies
  • The transition from working at large businesses to joining a startup
  • How to manage the pie of the digital world, competition, and growth after COVID
  • How to effectively mesh sales and marketing
  • And the lightning round: Does marketing need to be expensive? What makes marketing powerful? Where can we find great marketing outside of his industry? What makes his marketing unique? Is “The CMO Series – Drivers of Revenue” an appropriate title?

Resources: TIFIN 




Episode 61 – Find the Partner That Can Help You Grow – With Matt Nielsen



Matt Nielsen is the Co-Founder of Kingswood Family Office, which focuses on endowment-style investing for ultra high-net-worth individuals and families. In today’s episode, Doug and Matt talk about his professional journey, the circumstances that drove him to find a new partner, and how Kingswood’s creativity and commitment to his (and others’) growth set them apart from other potential providers. They also discuss:

  • What it’s like to work with professional athletes
  • Why Matt focuses on endowment-style investing
  • How Kingswood Family Office began from a shared commitment to growth and a great introduction
  • How Kingswood helped Matt and his partner become the succession plan for another Kingswood advisor
  • What’s next for Matt & Kingswood Family Office

Resources: Kingswood Family Office | Kingswood U.S.



Episode 60 – Data and Intelligence Trends Shaping the Wealth Industry – With Farouk Ferchichi



Farouk Ferchichi is the Global Head of Data and Analytics at Envestnet, a company whose mission is to empower advisors and financial service providers with innovative technology, solutions and intelligence to make financial wellness a reality for everyone.

Doug and Farouk sat down at the Envestnet Advisor Summit and talked about the importance of hyper personalization in service in order to please clients and prospects. They also discuss

  • The difference between hyper personalization and personalization
  • How to meet people’s ecological and environmental concerns
  • How to react to the current speed of technological growth
  • What two considerations are most crucial when collecting and using data
  • What Envestnet is doing to expand their DNA footprint

Resources: Envestnet 




Episode 59 – The CMO Series – Drivers of Revenue – With Mary Ellen Dugan



We’ve added a new focus within this podcast –  The CMO Series – Drivers of Revenue – to learn more about how people who run marketing departments got to where they are, how marketing has evolved and what the future holds for this important element of company success.

Mary Ellen Dugan is the CMO at Envestnet, a company whose mission is to empower advisors and financial service providers with innovative technology, solutions and intelligence to make financial wellness a reality for everyone.

In today’s episode, Doug and Mary Ellen talk about what it truly means to be a chief marketing officer. They also discuss:

  •       What inspired Mary Ellen to become a CMO and how she gathered her necessary skill set
  •       How she successfully meshes marketing with sales
  •       What has changed over the past two years for Envestnet and how has the focus shifted
  •       How people who are being targeted perceive targeted marketing
  •       Mary Ellen’s philosophy when it comes to marketing and connecting with clients and prospects
  •       And the quick fire questions: Does marketing have to be expensive?  What makes marketing powerful? What makes how she markets unique?

Resources: Envestnet 




Episode 58 – The CMO Series – Drivers of Revenue – With Becca Zophin



We’ve added a new focus within this podcast –  The CMO Series – Drivers of Revenue – to learn more about how people who run marketing departments got to where they are, how marketing has evolved and what the future holds for this important element of company success.

Our first guest is Becca Zophin, CEO of Integrated Partners and InTouch Innovations. Integrated partners has been helping financial advisors achieve their entrepreneurial vision since 1996 by offering comprehensive business building services. InTouch Innovations has been the marketing partner of choice for financial planners, small business owners, professional practitioners, and leaders of some of the most important nonprofit organizations in the country since 2000.

In today’s episode, Doug and Becca talk about her journey through financial services marketing and how the role of marketing has evolved. They also discuss:

  • How Becca decided marketing was her career path & how she built the toolkit required to be a CMO
  • What she has learned from staying with Integrated Partners for so long
  • How marketing helps Integrated Partners compete for advisors
  • How she decides on the unique recipe for marketing success for each advisor she works with
  • How she manages her advisors to make good choices
  • And the quick fire questions: Does marketing have to be expensive? What makes marketing powerful? What makes how she markets unique? 

Content in this material is for general information only and not intended to provide specific advice or recommendations for any individual. Securities offered through LPL Financial, Member FINRA/SIPC. Investment advice offered through Integrated Partners, a registered investment advisor and separate entity from LPL Financial. Becca Zophin is the Chief Marketing Officer with Integrated Partners, and with InTouch Innovations and not affiliated with LPL Financial.

Resources:  Integrated Partners | InTouch Innovations




Episode 57 – Get Out of Your Comfort Zone to Build Your Future – With Danielle Mariano



Danielle Mariano of DeFreze Financial Services and Kingswood U.S. is part of the next generation of financial advisors stepping up to lead their firms into the future. 

In today’s episode, Doug and Danielle talk about her professional evolution, what it’s like to become the succession plan for a firm, and how she knew she needed a new broker-dealer to help her evolve her business to its next phase. They also discuss:

  • How Danielle got drawn into financial services and learned to run an advisory business from the ground up
  • How her former role as an athletic coach has helped her in working with clients and managing a business
  • Why she finds being a female advisor a huge advantage 
  • Why she sought out a new broker-dealer, and what her search process looked like
  • How partnering with Kingswood U.S. has helped her manage and grow her business
  • What the future looks like for her and her firm

Resources: DeFreze Financial Services | Kingswood U.S.




Episode 56 – The CMO Series – Drivers of Revenue – With Kelly Waltrich



We’re starting a new focus within this podcast –  The CMO Series – Drivers of Revenue – to learn more about how people who run marketing departments got to where they are, how marketing has evolved and what the future holds for this important element of company success.

Our first guest is Kelly Waltrich, CEO and Co-Founder of Intention.ly,  a growth engine design consultancy and marketing agency that works with fintech and finserv companies who want to transform the trajectory of their business. 

In today’s episode, Doug and Kelly talk about her journey through financial services marketing and how the role of marketing has evolved. They also discuss

  • How Kelly built the toolkit required to be a CMO
  • Why it is important for sales and marketing to be aligned
  • What is her recipe for success in marketing 
  • How to narrow down your goals to be focused on the right thing for your company
  • What CEOs who want to build the right marketing mix need to know
  • Why she founded Intention.ly

Resources:  Intention.ly