Recorded live at IMPACT® 2019, this episode of Permission to Succeed features Doug Heikkinen and Linda Ding, Director of Strategic Marketing at Laserfiche, discussing key learnings from the Laserfiche Annual Survey and what she’s learned throughout her career in the financial services industry.
In this episode, you will learn:
- Why Advisors are focusing on the client experience as the key element of their business strategy.
- How the “Amazon Model” is coming to financial services, and why that is a good thing.
- How technology can help you deliver a better client experience.
- Linda’s perspective on the changes she’s seen in the financial services industry – especially for women – over her career.
IRIS Media Works recorded 16 Permission to Succeed podcasts from our pop-up podcast “studio” in the Discovery Data booth at IMPACT 2019. Fueled by coffee and the conference energy swirling around us, we had a great time talking to leaders from across the financial services industry. Thank you to Discovery Data and to our guests for participating in this grand experiment. We hope you enjoy and learn from these conversations as much as we did.